Thursday, May 7, 2015

How to Export and Import Course Packages in 10 steps.

1. Go to the Course that you would like to export to the May or Summer Semester (located in:

Under the Control Panel, click on Packages and Utilities.

2. The list of options for packages and utilities will include, "Export Package/Archive Course"
Click on Export/Archive Course
3. Click on Export Package inside the Export/Archive Course Dashboard.
4. In "File Attachments" leave the options as default. Unless you are using Softchalk inside of your Course.*

For Course Materials, click on Select All.

5. The process can take a few minutes, but when it is finished you will be able to download a zip file to your computer.
6. Go to the course where you need to place the content. Go to Packages and Utilities and select "Import Package/View Logs"
7. Click on "Import Package" inside of the dashboard.

8. Click on "Browse My Computer" to find the Zip file and attach the file.

 9. Under "Select Course Materials" click on "Select All"
10. Click on the Submit Button at the bottom of the screen.

For additional assistance, you can view our documentation for Exporting and Importing Course Packages

You can also contact us at 713-221-2786 or

*Note: If you are using softchalk in your course, when packaging your course the "File Attachments" should be set to:

Course File Default Directory: Copy links and include copies of the files in the course default directory.

Files Outside of the Course Default Directory: Copy links and include copies of the files outside of the course default directory.

Thursday, February 19, 2015

Blackboard Foundations Course

Blackboard Foundations is designed to give instructors essential skills for teaching online using the tools found within the Blackboard Learning Management System. After completing this course, you should know how basic tools function within the online course environments, and walk away with tips and best practices for making your online course a success.

We are excited that you have chosen to complete this course. Remember this course is offered both online and in person. (Click Here To Find Times and Dates For The Face To Face Sessions)

Recommended Apple and Android Apps

Duolingo (iOS and Android)
This app will help you learn a language on the go. Whether you are waiting for a meeting or on the rail on the way to lunch, spend it leveling up your proficiency in the language of your choice.  You can take quick assessments to skip levels or go through the lessons.

Evernote App Icon
Evernote (iOS and Android)
One of the best note-taking app in both the iOS and Android app store, this app will let you write, record, and capture your notes and store them in the cloud. Use its tag and notebooks system to organize your notes and make them easier to find.

Note: Be sure to check out our class on Evernote by Devin Dabney. 
Evernote Scannable icon

 Evernote Scannable (iOS only)
This app is from the same company as Evernote. It scans and captures images of your papers to save and share. Reduce your paperwork and hassle by keeping a copy of your papers online.

iStudiez Pro App icon
iStudiez Pro (iOS, OSX and Windows)
Voted the Best College Student App of 2011, it lets your students track their schedule, office hours, affiliation, and contact information. It has a special section for keeping track of their assignments and managing their tasks. Your students can track their Grade or GPA based on the assignments and supports weighted or non-weighted assignments, the GPA calculator is available for past and current semesters. Last of all, it will notify your students of pending tasks and upcoming classes and events. If you see a lot of students using their mobile devices, you can recommend this app. It also has a free version called iStudiez Lite

Thursday, February 5, 2015

Using Zoom in the Classroom

What is Zoom?
Zoom is a software tool that unifies cloud video conferencing, simple online meetings, and group chat into one easy-to-use platform.  The University of Houston-Downtown released it to faculty, staff, and students in the fall of 2014

What are some ways I can use Zoom for office hours?
  • You can pre-schedule upcoming office hours sessions - By scheduling an upcoming meeting in Zoom, you can generate a link that can be shared with students to virtually join you at the appropriate time.
  • You can meet with individual students about assignments or tests - If you would like to meet with a student form the comfort of your office or home, you can start a meeting and invite the student to join your directly from Zoom.
  • You can meet with groups to discuss projects - Because Zoom has functionality to allow up to 25 people to join a virtual meeting, you can also meet with groups who may have a desire to discuss a project, presentation, or assignment.

What are the benefits?
  • Zoom is provided, free of charge, for all faculty, staff, and students.
  • Zoom is very easy to install and use
  • Zoom allows for recording meetings
  • Zoom allows for screen share for the host and participants
  • Zoom can be used even if a user does not have a webcam or the ability to show video
  • Zoom is simple enough, yet robust enough to help you accomplish most of your desired meeting tasks 

How do I get Zoom?

Zoom can be downloaded from the UHD portal at  For a quick video on signing into Zoom visit

If you are interested in further training on Zoom, please check our training page for upcoming dates or simply contact someone in the TTLC to schedule a one-on-one session.

Thursday, January 29, 2015

Adding Students to Already-Made Groups

Students that added late to a class will not automatically be placed into Blackboard groups that were created before the student was enrolled.  This is true no matter how the group was set up; if the instructor set Blackboard to randomly assign students to groups, the membership is set once the groups are created -- students subsequently coming in to the course will not be automatically put into groups.
Fortunately, Blackboard makes it easy to see who is not in a group and assign them to groups as needed.
1. Go to the Groups area of the Control Panel.

2. On the top right, switch to All Users view.


    3. All students will be listed, and what group if any they belong to.  Mouse over a student’s name to bring up the Add to Group function.

    4. Click Add to Group and use the drop menu to select from available groups.

    The student is now in the specified group. 

    Thursday, October 2, 2014

    NEW Access Log for Tests

    Instructors can view a test attempt's Access Log for a list of times of various student interactions with the test. The log can help to confirm whether a student began a test or ran into problems during a test.

    The Access Log shows a detailed list of every interaction a student had with the test for that attempt. The log shows the time the test was started, when each question was saved, and when it was submitted.
    An unusual gap in activity might be
    interpreted as a connectivity problem if the student claims to have had one. However, the system cannot determine what caused the time gap—it can only show that it occurred. 

    Be aware that the time spent on a  question may include time that the student spent looking at other questions before saving that answer.

    Visit the TTLC Training page for step-by-step instructions for retrieving info from the access log:
    Determining Test Interaction Using the Access Log

    Thursday, September 11, 2014

    Understanding Tests Results and Feedback

    The way that instructors release test results and feedback has changed with the latest update.  Here are some tips to help understand how it works now.

    Start by going to Edit Test Options.

    In the Show Test Results and Feedback to Students area, there are two rows of options available.  The top row is the main condition for releasing results and feedback, and the bottom row is an optional sub-condition, which has different options depending on what was selected for the main condition.

    By default the settings are as pictured below.

    The main condition is set to release the score for each question immediately after the student submits the test.  There is no sub-condition, as no conditions are selected in the second row.

    Other options are available in the When drop menu, including After Due Date, etc.  There is no option, though, to not show students anything.  If you select --Choose--, it is the same as if After Submission is selected, students will immediately see their results.  If you do not want students to see the test score, you need to hide the column from students in the grade center.
    If you just want students to only see their score but not see which questions they got right or wrong, you need to select the appropriate option from the When drop menu (your choice) but then leave all of the other options alone.  If you do not check any other boxes, students will only be able to see their score and will not have access to their test attempt.
    If the Score per Question box is checked, students see the questions from their attempt and the number of points they received (if any) per question.  
    The Answers area offers many different options.  If Submitted is the only box checked, students will only see the answers they selected, with no others listed.  If Correct is the only box selected, then students just see the correct answers.  If both Correct and Submitted are checked, students see both but not any of the other possible answers.  If All Answers are selected, students can see all available answers, but they still need Correct and Submitted checked to see which is the correct answer and which was the one selected, respectively.  So you can mix and match these options to your liking.
    Feedback will be shown if checked.  When you create a test question, or edit an existing one, there is an area to provide correct and incorrect feedback.

    The Show Incorrect Questions places an icon with a red X next to questions that were answered incorrectly.
    You can use Student Preview to check how the test appears in My Grades.  Just remember to set it so that the Student Preview data is saved when you leave the preview.
    As always, call us or email if you need help: 713-221-2786,

    Thursday, August 28, 2014

    New Features in Bb this Fall!

    Some features have been updated in Blackboard over the summer. Check the out some of the best time savers below!

    Date Management 

    Use the date management tool to easily adjust all content and tool dates in your course. Accessed on the Control Panel in the Course Tools section, you can choose to adjust dates automatically or individually from one convenient location.



    Assignments ready to be graded can be found in the Full Grade Center.
    One of blackboard’s new features is inline grading, which replaces the old grading process.



    Test Availability exceptions area allows exceptions to be made to the existing test from the test options menu. Use exceptions to provide an accommodation to a student who is disabled, or for technology and language differences.


    If you have any questions or comments regarding the steps outlined in this document, please contact UHD Blackboard Support by calling (713) 221-2786, or by sending an email to