Thursday, March 13, 2014

Important information if you’re using Respondus…



If you’re using Respondus and you edit your test options you will need to reset your Respondus settings.
You can do that with the following steps:

1.  After you have edited your test options go to course tools, Respondus Lockdown Browser.

test options 2.jpgrespondus from tools.jpg


NOTE: Respondus automatically generates a password you will see if you edit the test settings.  Clearing that out will also cause the Respondus settings to need to be reset.
2.  From that window if your settings need to be reset it will display Error with a “Fix it” button
respondus fix it.jpg
3.   Select Fix it.  After the fix is complete it will display “Required”
respondus fixed.jpg

That Didn’t work?

If the error is still displayed after the “Fix It” button has been selected you need to modify the settings.
1.   Select the drop down menu next to the name of the test and select modify settings


 respondus edit settings.jpg
2.   Select “Don't require Respondus LockDown Browser for this exam” and “Don't require Respondus Monitor for this exam”.  Then select Save and Submit.


 turn off respondus monitor.jpg
3.   Then add the original Respondus settings to the test again.